1. Introduction
Welcome to Alpha Strike (“we,” “us,” or “our”). We provide CCTV surveillance solutions as a service (SaaS) for homes, businesses, and facilities, enabling clients to monitor and manage their security systems remotely. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website (www.alphastrike.online) and our SaaS platform.
2. Information We Collect
a. Website Data:
- Personal Information: Name, email, phone number, and billing address (if applicable) when you sign up, contact us, or subscribe to our service.
- Payment Details: Credit card information (processed securely via third-party gateways like Stripe/PayPal).
- Technical Data: IP address, browser type, device information, and cookies (see Section 7).
b. Service Data (SaaS Platform):
- CCTV Footage: Video data uploaded or streamed through our platform by clients.
- Usage Logs: Timestamps, access logs, and user activity within the platform.
- Account Credentials: Usernames and passwords for platform access.
3. How We Use Your Information
- Website Data: To provide customer support, process payments, send service updates, and improve website functionality.
- Service Data: To deliver surveillance solutions, troubleshoot technical issues, and ensure platform security.
- Marketing: Send promotional offers (with your consent) via email. You may opt out at any time.
4. Data Sharing and Third Parties
We do not sell your data. Limited sharing occurs with:
- Payment Processors: Stripe, PayPal (for transaction processing).
- Cloud Providers: AWS/Google Cloud (for secure data storage).
- Legal Compliance: Disclose data if required by law (e.g., court orders).
Note: Clients are responsible for ensuring their CCTV data complies with local privacy laws (e.g., GDPR). Alpha Strike acts as a data processor for service data, following client instructions.
5. Data Security
- Encryption: All data (in transit and at rest) is encrypted using TLS 1.2+ and AES-256.
- Access Controls: Role-based permissions restrict platform access.
- Audits: Regular security assessments to prevent breaches.
6. Your Rights
- Access/Correct Data: Request a copy of your data or update inaccuracies via [support@alphastrike.online].
- Deletion: Ask us to delete your account/data (excludes legal obligations).
- Opt-Out: Unsubscribe from marketing emails using the link provided.
7. Cookies and Tracking
- Essential Cookies: Enable login sessions and website functionality.
- Analytics: Google Analytics to track traffic (opt-out via browser settings).
- Advertising: Retargeting cookies (consent required).
8. CCTV Data Handling
- Clients retain ownership of CCTV footage. Alpha Strike does not access or use this data unless mandated for technical support or legal compliance.
- We implement strict access logs and audit trails for transparency.
9. Data Retention
- Website Data: Retained for 1 year post-account closure.
- Service Data: Deleted 30 days after contract termination unless legally required.
10. Children’s Privacy
Our services are not intended for users under 16. We do not knowingly collect minors’ data.
11. International Transfers
Data may be transferred to servers outside your country. We use GDPR-compliant safeguards (e.g., Standard Contractual Clauses).
12. Updates to This Policy
Changes will be posted on this page. Significant updates will be emailed to registered users.
13. Contact Us
For questions or to exercise your rights, contact:
Email: support@alphastrike.online or through our direct online chatbot on the website
Governing Law: This policy adheres to the GDPR (EU), CCPA (California), and other applicable regulations.
Alpha Strike – Your Security, Our Priority.