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Basic Information
- Full name, address, and contact details (phone/email).
- Property type (residential, commercial, industrial).
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Location Layout/Plans
- Floor plans, property boundaries, and entry/exit points.
- Areas requiring priority surveillance (e.g., entrances, parking lots).
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Existing Security Infrastructure
- Details of current alarms, sensors, or cameras .
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Access Permissions
- Digital Permission to access CCTV NVR, usernames and passwords .
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Emergency Contacts
- Names and numbers of property managers, security personnel, or family members to contact in case of incidents.
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Specific Security Concerns
- Past security incidents, vulnerable areas, or known risks.
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Legal Documentation
- Proof of property ownership/rental agreement.
- Consent forms for surveillance in compliance with local privacy laws (e.g., GDPR).
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Insurance Information (if applicable)
- Insurance provider details for claims related to security breaches.
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Monitoring Preferences
- 24/7 remote monitoring requirements or motion-activated alerts.
Police Contacts
The customer must provide local police contacts based on their property’s jurisdiction. These details are location-specific and can be obtained via:
- Local police department’s website (search by city/town).
- Non-emergency police phone numbers (e.g., 101 in the UK, 311 in some US cities).
Example Format for Police Contacts
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Local Police Station:
- Name: [e.g., “Springfield Central Police Station”]
- Address: [Street, City, ZIP Code]
- Non-Emergency Phone: [e.g., +1-555-123-4567]
- Emergency: 911 (US), 112 (EU), 999 (UK), etc.
Why Police Contacts Matter
- CCTV companies often coordinate with local police during emergencies or investigations.
- Police may request footage for evidence, so prior communication streamlines cooperation.
Final Notes
- The customer is responsible for providing accurate police contacts for their area.
- Alpha Strike shall verify compliance with local surveillance laws (e.g., signage requirements, data storage rules).